Transforming the Patient-Pay Revenue Cycle
Simultaneously increase operating margins
and patient satisfaction
reduction in attorney debt collections*
*Care Cap Plus client results. Results may vary.
Do Well By Doing Good
Health systems have been put in a difficult position between caring for the patient and maintaining a viable business. Insurance companies are increasingly transferring the financial burden to the patient. Collecting from valued patients is different - tactically and emotionally.
Health systems that use Care Cap Plus see a substantial increase in net income, operating margin, patient satisfaction and loyalty.
Transformational Goals
Engage more patients in the self‐pay process regardless of credit score
Proactively engage patients in the payment process using email, SMS, and proactive phone calls
Reduce the number of patient‐managed payment plan "drop‐offs" through automation
Reduce the number of bad debt patients which are costly and create ill will
A socially responsible & compassionate
patient finance solution
Care Cap Plus specializes in complexities of 90+ day self-pay receivables - complementing, not replacing, internal billing and debt collection processes.
Hear From Care Cap Plus Clients
Regardless of the success of our business,Care Cap Plus has helped us increase revenue significantly. Our patients pay on time and encourage us to continue offering Care Cap Plus.
Now that we have Care Cap Plus, our patients have an interest and fee free way to pay for their high deductibles over time. We have many cases with Care Cap Plus and all of our patients appreciate the Care Cap Plus customer service team and their automated payment process.
We just opened our new wellness practice and because of Care Cap Plus, we have seen a tremendous growth in the number of patients we are seeing and an increase in the volume of services they are purchasing. Our revenue has increased over 37% above our original projections.
Care Cap Plus makes me look good to my patients. They treat my patients like valued customers.
We have worked several years now with Care Cap Plus, LLC. The personal and financial support offered to our patients really enhances our patient loyalty as Care Cap Plus is an extension of the assistance needed for our patients. Not only do they try to work out a plan that is ideal for our patients, they also go the extra mile to make patients aware of all our financial assistance programs and report back to us on any feedback they receive. Their compassion is shown in all they do and they have been quite successful in the programs they offer. I also am pleased with the follow through that…
- Josette Portalatin AVP, Financial Services The Valley Hospital
Aged self-pay balances were a big area for improvement for us as we don’t file with small claims or credit bureaus. These receivables were also very labor intensive for my team. In the last year, Care Cap Plus has increased our revenues and helped reduce our collection agency costs significantly. Our partnership is producing best-in-class financial support for our patients and our bottom line.
- Miguel Medina, Revenue Cycle Manager, Hudson Regional Hospital
